In the unlikely event you are not delighted with your purchase on delivery, please inform us  and send back within 14 days. The product must be sent back in pristine condition and in its original packaging. For hygiene reasons we are unable to offer refunds if we believe the seal to have been opened. Please note that Heïdi’s Headbands does not cover any return postage charges. 


Refunds will be made to the original method of payment within 14 days from the day the goods are received back to us.


If you would like to enquire about returning a product please email